Offers
General Account Information
- How can I send my identification documents?
- How do I add Bally Bet to my safe sender's list?
- How can I close my account?
- How can I change the format my odds display in?
- How do I turn on/off my cashout confirmation?
- How do I change my password?
Balances, Deposits and Withdrawals
Wagering and House Rules
- Moneyline or Straight Wager
- How do I place a wager?
- Why does it say "Regraded" next to my betslip?
- Why was my betslip voided?
- What happens if games I bet on are cancelled/postponed or change location?
- What does "off the board" (OTB) mean?
Location Services
- Where can I access my account from?
- How do I clear my cache and cookies?
- How do I activate location services on my mobile device?
- How do I activate Wi-Fi on my mobile device?
- I'm in state but it's showing I'm outside the border. What can I do?
- Can I use a public/company network?
