Offers
Payments
- When will I receive my withdrawal?
- How can I withdraw to a bank account?
- Visa® Direct is Here!
- How do I cancel my withdrawal?
- How do I request a withdrawal?
- Why do you need my driver's license?
Accounts
- How do I close my account?
- Why do I need to send my identification documents?
- Are my details secure?
- My account has been blocked for 24 hours, what should I do?
- I'm unable to login, what should I do?
- I am unable to reset my password, what should I do?
Responsible Gaming
- How do I close my account?
- Account Self-Exclusion
- Personal Limits
- What is Problem Gambling?
- Where can I get further help with Responsible Gaming?
- How do I change/remove a Responsible Gaming limit?
Technical
- How do I clear my cache and cookies?
- Is my device compatible?
- How do I delete the App?
- Where can I access my account from?
- How do I activate location services on my mobile device?
- How do I activate Wi-Fi on my mobile device?
Sports
- How do I read different types of odds?
- How do I place a wager?
- Why does it say "Regraded" next to my betslip?
- Why was my betslip voided?
- What happens if games I bet on are cancelled/postponed or change location?
- What does "off the board" (OTB) mean?