Should you wish to close your account temporarily, or permanently please email us at support@ballybet.com, with the subject line ‘ Account Closure’ or “Permanent Account Closure, with the information requested to verify your identity and account. You also have the option of reaching out to via our 24/7 Customer Service Live Chat.
We will then close your account and send you email confirmation of the account being closed. If you do not receive the confirmation email, please contact Support.
If you decide you would like to have your account re-opened in the future you can also contact us at which time we will do a thorough account review and advise you of our determination regarding your request to reactivate.