It's very important only to bet what you can afford and always set yourself sensible limits. We believe you'll enjoy your time on the site more if you stay in control of your gaming.
If you find that you are getting into any problems, please contact our Customer Support Team, and we’ll do our best to help and advise you.
At Bally Casino, we offer the following Responsible Gaming limits on our site:
Deposit - Control the amount you can deposit into your Bally Casino account every day, week, or month.
Spend - Control the amount you can spend from your Bally Casino account every day, week, or month.
Account Cool Off - You can take a break from your account for 3 days, up to 4 weeks.
Account Closure - Enables you to not have access to your account until a time you are ready to reopen it.
Please see below how you can set a limit for yourself when logged into your account.
Click on the "Menu” button in the top left of your screen.
Scroll down to “Safer Gaming Tools”
Select the limit(s) of your choice: Deposit, Spend, Session, Session Reminder, Wager, or Account Cool Off.
For Deposit, Spend, and Wager limits, input the amount.
For Session, Session Reminders, or Account Cool Off, select the duration of time via the "Select Period" dropdown menu.
Confirm your selection(s) by choosing "Save or Continue"
To close your account, you will need to contact our helpful Customer Service either by Live Chat or email at support@ballybet.com.
