Enrolling with VIP Preferred is a quick and easy process, though it will require that you have a valid driver's license or non-driver state photo ID. The payment processor will check your driver's license/ID number.
Unfortunately, if the information returned from their search does not match the information on your gaming account, enrollment will not be successful. It's important to enter the correct bank account number to avoid any issues with payment processing.
If you would like to contact VIP Preferred directly you can do so at this number 1-800-500-1973.