We respect your choice to take a break and are happy to provide information on Self-Exclusion.
If you wish to Self-Exclude you can do so by signing up at any Indiana casino, at the IGC office in Indianapolis, with a designated problem gambling treatment provider or online via the IGC’s website. In order to sign up for the VEP, an interested participant must fill out a Request for Voluntary Exclusion form in person, witnessed by a gaming agent or IGC designee or complete the form online by passing an identity verification check.
Indiana Gaming Commission
East Tower, Suite 1600
101 W. Washington Street
Indianapolis, IN 46204
The self-exclusion length of time is 1, 5 years or a lifetime. No person is automatically removed from the exclusion list when the selected or directed time period ends.
A person may, upon the expiration of the selected term of voluntary exclusion, request removal of his or her name from the Voluntary Exclusion Program (VEP). The Request for Removal form shall be completed at the IGC office in Indianapolis, an Indiana casino location, by US mail or online on the IGC’s website. A person making a request for removal by US mail must properly complete the form, and submit it to the Indiana Gaming Commission.
Please bear in mind the following regarding Self-Exclusion:
• You will need to present government-issued photo-identification for the application process.
• Self-excluding from one brand on the Bally’s Network, will automatically prevent you from registering a new account or continuing to operate an already existing account on any other website managed by Bally’s.
• Upon self-exclusions being applied, any remaining balances on your account will be sent to you via check.
• Accounts closed for self-exclusion cannot be reopened for any reason until the self- exclusion period has expired. Upon expiry of the self-exclusion period, patrons may request to reopen a suspended account by contacting our 24/7 Customer Support Team.
For more information on Self-Exclusion, please visit the IGC website link.
We hope this information has been helpful to you.
