We respect your choice to take a break and are happy to provide information on Self-Exclusion.
If you wish to Self-Exclude you can do so applying to the Self-Exclusion list online through a Google form, or via a downloadable .pdf that can be emailed, mailed to, or dropped off at the Division of Gaming Office.
Colorado Division of Gaming
Self-Exclusion Program
1707 Cole Blvd., Suite 300
Lakewood, CO 80401
If you are unable to apply using the online form, or downloadable .pdf, you may also visit the Division of Gaming Office to fill out.
You can also submit an email to dor_gamingselfexclusion@state.co.us
The self-exclusion length of time is 1, 3 or 5 years. No person is automatically removed from the exclusion list when the selected or directed time period ends.
Individuals that have self-excluded or are on the excluded list will need approval from the Division of Gaming Director prior to being removed from the exclusion list. Individuals will continue to remain on the Self-Exclusion List until they request to be removed.
Please bear in mind the following regarding Self-Exclusion:
• You will need to present government issued photo-identification for the application process.
• Self-excluding from one brand on the Bally’s Network, will automatically prevent you from registering a new account or continuing to operate an already existing account on any other website managed by Bally’s.
• Upon self-exclusions being applied, any remaining balances on your account will be sent to you via check.
• Accounts closed for self-exclusion cannot be reopened for any reason until the self- exclusion period has expired. Upon expiry of the self-exclusion period, patrons may request to reopen a suspended account by contacting our 24/7 Customer Support Team.
For more information on Self-Exclusion, please visit this link.
We hope this information has been helpful to you.
